Shipping Information

We ensure your handcrafted carpets reach you safely with our premium shipping service

Delivery Zones & Timeline

Shipping times and costs vary by location

Metro Cities

Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad

3-5 business days
Free on orders above ₹50,000

Tier 1 Cities

Pune, Ahmedabad, Jaipur, Lucknow, Kanpur, Nagpur

5-7 business days
Free on orders above ₹75,000

Tier 2 Cities

Indore, Bhopal, Patna, Vadodara, Coimbatore

7-10 business days
Free on orders above ₹1,00,000

Remote Areas

Hill stations, Remote locations, Islands

10-15 business days
Shipping charges apply

Our Packaging Process

Every carpet is carefully packaged to ensure it arrives in perfect condition

1

Quality Check

Each carpet undergoes thorough quality inspection before packaging

2

Protective Wrapping

Wrapped in acid-free tissue paper and moisture-resistant materials

3

Secure Packaging

Placed in custom-sized boxes with protective padding

4

Final Inspection

Package sealed and labeled with tracking information

Insured Shipping

All shipments are fully insured against damage or loss during transit

Real-time Tracking

Track your order from our workshop to your doorstep with live updates

Delivery Support

Our team coordinates delivery and provides installation assistance

Important Shipping Notes

Custom Orders

  • • Custom carpets require 6-8 weeks for completion
  • • Shipping time is additional to production time
  • • Regular updates provided during production

Delivery Requirements

  • • Someone must be present to receive the delivery
  • • Large carpets may require special handling
  • • Installation service available on request

Questions About Shipping?

Our customer service team is here to help with any shipping inquiries